Contact Us

Our customer support team is here to help with orders, shipping questions, product inquiries, returns, and general assistance. If you need help before or after placing an order, please reach out and we’ll be happy to assist you.

Customer Support

Email:
support@finpetmeds.com

Phone:
(888) 555-0194

Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time)
Saturday & Sunday: Closed

Response Time:
We typically respond within 1 business day.

Warehouse Mailing Address

FINPETMEDS Warehouse
1000 Industrial Park Rd
Cheyenne, WY 82001
United States

Please note: This address is for business correspondence and customer support purposes. If a return is approved, our team will provide the correct return instructions before you send anything back.

How Can We Help?

• Order status and shipping updates
• Product questions
• Return and refund support
• Damaged, missing, or incorrect items
• General customer service inquiries

Before You Contact Us

To help us assist you faster, please include the following when possible:

• Your full name
• Your order number
• The email address used for the order
• A short description of your question or issue

Need Help With Your Order?

If you are contacting us about an existing order, please include your order number in your message so we can assist you as quickly as possible.

Our Commitment

At FINPETMEDS, we are committed to providing responsive support, reliable service, and a smooth shopping experience from start to finish. Whether you need help choosing a product or resolving an issue with an order, our team is ready to help.